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Kim Olivier, Membership Officer, joined PCA in June 2007 and has made contact with and met many of the members. One of the main achievements for the membership department in 2008 was overseeing the implementation of a new database of members and contacts including several thousand specifiers. There were also even more benefits added to the current package which is always high on the priority list. Additionally, this was the year when a major review of subscriptions was undertaken and changes will be implemented in 2009.