PCA Remedial Work Promise

The PCA Promise

Homeowners looking for a professional tradesperson to carry out building preservation work are now able to add another level of reassurance under a guarantee scheme by the Property Care Association (PCA).

The 'PCA Remedial Work Promise' is a type of warranty that covers timber treatment and damp-proofing works, as well as structural waterproofing, and remedial wall ties. It covers contracts placed with PCA members for;

This is for domestic premises/homes where the contract price (including VAT) is more than £250 and up to £50,000.

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Automatic & Free Cover for Work(s) in Progress & Deposits

The PCA Promise meets the criteria required by TrustMark. Under the scheme, the Association gives blanket coverage to its contractor members (for the sectors listed above), so they can offer a guarantee on behalf of the PCA to cover their customers for work in progress and deposits.

There is no additional cost to customers for the guarantee, which ensures that should any contractor member of the Association go out of business while work is being done, then another PCA contractor will complete the work to the original specification at no extra cost to the customer.

PCA Remedial Work Promise - Work in progress

Further Warranty/Guarantee Protection

As well as The PCA Promise, customers choosing a PCA member can also benefit from additional warranties/guarantees. These include the PCA contractor guarantee and Insurance Backed Guarantees (IBG's).

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Think your PCA Contractor has ceased trading?

For any customer(s) who has paid a deposit and believe their PCA registered contractor has ceased to trade while work is still in progress, please contact our PCA team without delay.

You can contact us on 01480 400000 or alternatively, simply complete the online form and one of our team members will contact you.

TrustMark

PCA is a member of TrustMark, the scheme supported by Government to help property owners find reliable and trustworthy tradespeople to make home improvements.

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Further Warranty/Guarantee Protection

As well as The PCA Promise, customers choosing a PCA member can also benefit from additional warranties/guarantees. These include the PCA contractor guarantee and Insurance Backed Guarantees (IBG's).

Find out more >>

The PCA Promise

Automatic & Free Cover for Work(s) in Progress & Deposits

Further Warranty/Guarantee Protection

Think your PCA Contractor has ceased trading?

TrustMark

Further Warranty/Guarantee Protection

Other relevant information