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Advice & Help for Homeowners

Welcome to the homeowners section of our website. Here we try to help offer help, advice, guidance and direction regarding property problems that you may be experiencing. In addition, we hope we can offer confidence and reassurance that if you do engage with a specialist/contractor that displays the PCA badge, you can have 'peace of mind' knowing that your property specialist is well trained and will deliver a high quality service.

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Homeowner Help & Guidance

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Be sure to find the best - use a PCA Member

When choosing a member of the PCA, you can be certain that they have undergone rigorous checks to achieve and retain membership. Expert assessors with a wealth of experience and technical knowledge regularly audit every member and check the quality of their work and service on site.

Be sure you are getting the best by using a member of the Property Care Association.

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Only the best in the industry

The Trade Association has been in existence for over 90 years and ensures the highest standards are maintained by its members. Only those who are full members of the PCA are permitted to use the PCA logo and PCA members are:

  • Required to have comprehensive industry recognised qualifications
  • Regularly audited to ensure the exceptionally high standards of the Association are maintained
  • Able to offer insurance backed guarantees
  • Required to adhere to a formal Code of Conduct
  • Required to abide by a strict Code of Ethics
  • Required to adhere to minimum Performance Standards
  • Expected to co-operate with the PCA in the unlikely event of any problems or complaints
  • Licensed under the Government’s TrustMark scheme (contractor members)
  • Able to access a deposit protection scheme for damp proofing, timber preservation, structural waterproofing and structural repair works

Homeowner help and advice - PCA member

Are they a member?

It’s easy to check if a property professional you are considering using is a member of the Property Care Association.

Either use the company name search tool below or alternatively, use the 'Find a Local PCA Specialist' search tool to find qualified and experienced PCA members near you. 

If you are ever in any doubt you can also call the PCA on 01480 400 000 or contact us online and a member of the team will help confirm if the company in question is a member of the PCA.

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Membership Categories

Trustmark Protection

Due to the PCA’s high standards, ALL PCA members automatically have the TrustMark accreditation. Trustmark provides an extra high level of assurance, certainty and protection to homeowners looking to have work done in and around their homes.

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Amenity Standard Protection

Similar to 'Trustmark protection', due to the high levels of vetting, standards in competence & trading practices; all PCA ‘invasive weed’ contractors meet the requirements of the Amenity Standard, giving peace-of-mind regarding the safe and sustainable use of herbicides.

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PCA Work Promise

If you start remedial works with a PCA member and they go out of business, we promise homeowners to cover the work in progress & deposits (subject to conditions)

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PCA Contractor Guarantees

Along with ensuring all member companies of the PCA are audited and checked regularly and have the appropriate training to allow them to carry the PCA badge, they can offer guarantees of treatments and repairs beyond most.

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The Property Care Association
11 Ramsay Court
Kingfisher Way
Hinchingbrooke
Business Park
Huntingdon
PE29 6FY

Email: [email protected]
Call: 01480 400000

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“PCA®” and the PCA logo are registered trademarks of the Property Care Association. Legal Information and Disclaimer.