Join our team - Administrator

About the Property Care Association

The Property Care Association (PCA) is the leading representative organisation for the UK’s building protection industry. Our skilled and audited membership operates across domestic, commercial and civil sectors in the structural repair, structural waterproofing, wood preservation, damp protection, flood remediation and invasive weed control industries. 

Focused on the complete building envelope, our members’ expertise protects the integrity and comfort of domestic buildings in both new build and refurbishment projects, guarding against moisture damage, damp, mould and decay. Members also deliver cutting edge techniques to protect commercial and civil structures against water penetration and ground gases, as well using the latest scientific methods to tackle invasive weeds, including Japanese knotweed, across all urban, rural and watercourse environments.

Description of Deliverables

Membership support - 50% of time

• Collate existing members’ annual returns and highlight gaps in compliance to line manager
• Coordinate member audits and liaise with the technical team to arrange, process and follow up
• Maintain and update the CRM system and member records
• Coordinate CPD scheme members’ annual submissions and chase as required
• Support the Head of Membership to recruit new members
• Follow up with potential members to support recruitment.

General administration tasks - 30% of time

• Be the first point of contact for visitors, emails and phone calls to the association, answering queries or redirecting calls as appropriate
• Raise invoices and chase for payment
• Support the Event Manager including issuing event joining instructions and liaising with delegates
• General data entry, including marketing databases
• General website updates.

Operations support - 10% of time

• Review and process invoices for payment
• Ordering office supplies
• Coordinating the office calendars including annual leave.

Other - 10% of time

• Work to pre-agreed policies and procedures
• Keep records up to date
• Propose changes to processes and procedures based on experience
• Keep own skills up to date
• Attend meetings as requested by line manager
• Contribute to other activities as requested by line manager.

Further Information

• Full time. Part time working will be considered
• Permanent
• £20 – 25,000 per annum
• Reporting to the Head of Membership.