Meet the team

Meet the PCA Team

Interested in getting to know the faces behind the Property Care Association team? Scroll down to meet the staff members that run the day to day operations of our association.

Sarah Garry - CEO - PCA

Sarah Garry - Chief Executive

Sarah joined the PCA in November 2023 after spending 20 years working with membership and trade associations; including for construction trade bodies and in the international medical sector.

Prior to PCA, Sarah led the British Society of Soil Science (BSSS) where she was Company Secretary and responsible for the day-to-day management of all of its activities including delivering the annual strategy, operational and staff management. She led the delivery of the multi-award winning World Congress of Soil Science 2022, and was a trustee of the company set up to manage the delivery of the event.

In previous roles, Sarah was active in the construction industry’s response to the issue of competence following the Grenfell Towers tragedy and represented construction as a member of the Department for Education’s On Site Construction T Level Panel, the Construction Skills Certification Scheme (CSCS) Card Management Committee and the Greater London Authority (GLA) Construction Skills Group.

Sarah has a keen interest in skills, training and policy and led the development of a Soil Science apprenticeship and has worked with organisations to engage policymakers and provide evidence, which support decision making. Whilst with BSSS, this included registering BSSS as a Non-Governmental Organisation with the UN and actively participating in UNFCCC COP Summits.

James Berry - PCA Staff Member

James Berry - Deputy CEO

James joined the PCA team as Technical Manager in 2016 and later became Head of the Technical Department. He is a graduate of the University of Plymouth, where he achieved a BSc (Hons) in Applied Geology but some of his earliest work experience is in the world of preservation, and has held various roles within an industry he now feels proud to represent. James is the lead on the Residential Ventilation Group sector of the PCA and is hugely enthusiastic about the need for improving standards for dampness and ventilation within existing buildings.

In 2023 he joined the senior management team following his promotion to Deputy Chief Executive and is thrilled to begin this next chapter and help drive the association forward into 2024 and beyond.

Hannah Clarke Mmbership PCA

Hannah Clarke - Head of Membership

Hannah has been a part of the PCA team since 2007 and has experience across all areas of the Association. Hannah is currently the Head of Membership including recruitment, membership applications and the member audit process. As well as overseeing the membership process, Hannah is also conducting research into the possibility of the Association adopting a new CRM (Customer Relationship Management) system approach as the Association continues to grow in numbers and complexity.

Jade Stocker - PCA Staff Member

Jade Stocker - Head of Training

Jade joined the PCA as our apprentice in January 2014 and following the completion of her Level 3 NVQ Diploma in Business Administration and City and Guilds Book Keeping and Accountancy, became a fully-fledged administrator. After successfully achieving the CMI Level 5 Management and Leadership qualification as part of her professional development with the PCA, Jade has also taken on the responsibility for the management of the Training and Certification function.

Lisa Nieddu - PCA Staff Member

Lisa Nieddu - Events Manager

Lisa joined the Association's Marketing team in September 2017. Lisa has held marketing & event roles within the travel, manufacturing and print industries for over 20 years and brings a wealth of knowledge and experience to the PCA. In her new position as Events Manager, Lisa will continue to develop and deliver the ever-expanding programme of PCA events, which includes our three annual conferences, Best Practice Awards and numerous member-specific meetings.

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Andrew Devitt - Technical Manager

Andrew joined the PCA in January 2024 as our newest Technical Manager.

Starting out his career as a mechanical engineer, Andrew later refocused his engineering knowledge to become a structural engineer. However, now classes himself as a building engineer considering all elements of the building structure and environment.

Over the last ten years, Andrew worked within the insurance sector of the construction industry and is always looking for ways to improve designs and methodly of construction. Andrew is now supporting PCA members particularly within the structural waterproofing sector.

Daniel Docking - PCA Staff Member

Daniel Docking - Technical Manager

Daniel joined the PCA team in 2022 with a wealth of practical experience and knowledge, gained by working within the invasive weeds sector as a remediation professional. Daniel has been part of a variety of remediation projects from large scale infrastructure to small domestic properties, where he undertook surveys, herbicide treatments and excavations for a variety of invasive species. Daniel has gained several key qualifications including: CSJK for surveying, SSSTS for excavations and PA1, PA2 and PA6W for herbicide treatments. Daniel is an advocate for safe practices within the industry, especially around the use of herbicides, the growing concern of how they affect users, the environment and biodiversity.

Emily Fletcher - PCA Staff Member

Emily Fletcher - Marketing Executive

Emily joined the PCA team in April 2023 as our Marketing Executive, providing much needed support to the marketing team across weekly newsletter, social media and much more. Emily will also lend a helping hand to the training team, delivering monthly training comms to PCA members and non-members.

Natalie

Natalie Coles - Head of Operations

Natalie joined the PCA team in April 2024 as Head of Operations with 15 years of experience across operations and membership roles within the fashion, golf and not-for-profit industries.

Before joining PCA, Natalie was the Operations & Business Development Manager at the British Society of Soil Science (BSSS) and previously Membership Manager at Woburn Golf Club. During her time at BSSS, she introduced a new CRM system, improved functionality across membership, communications, events and finances, optimised the annual renewal process, supported with the delivery of the multi-award winning World Congress of Soil Science 2022 and launched a successful outreach project as part of the event’s legacy.

In her new role, Natalie will be responsible for the operations function of the PCA, facilitating the smooth running of the office and association, supporting with the organisation of people, information and resources. She will act as the first point of contact for HR within the team, develop and maintain organisational policies and procedures, and oversee the management of PCA’s facilities.

Jo Orlebar - PCA Staff Members

Jo Orlebar - Senior Training and Certification Administrator

Jo joined the PCA team in 2015 to help support the growing training function. Since then Jo has become a fundamental part of the training operations and is now the Senior Training and Certification Administrator. Jo is responsible for the day-to-day running of all face-to-face events (training and exams) held at our offices in Huntingdon, which include; facilitating course bookings, liaising with course lecturers and delegates, organising course materials, invigilating examinations and maintaining the exam registers and issuing certificates.

Amber Topham - PCA Staff Members

Amber Topham - Training Manager

Amber joined the team in April 2018 as our apprentice. Following successful completion of her apprenticeship and achieving a Level 3 NVQ Diploma in Business Administration, Amber accepted a full-time position within the training team. After many years of commitment and growth, Amber has taken on further responsibility and is now the Training Manager ensuring the training function is running smoothly and efficiently, as well as running our apprenticeship programmes and external training function.

Harry Webb - PCA Staff Members

Harry Webb - Online Training Administrator

Harry joined the team in November 2021 as our newest administration apprentice. After completing his apprenticeship in 2023 and achieving the Level 3 NVQ Diploma in Business Administration, Harry accepted a permanent position within the training team. Harry is now responsible for the day-to-day running of our online training function, including ensuring courses are ready for new intakes, starting live online calls and sending CPD certificates to candidates who have completed training with us.

Anita Koh - PCA

Anita Koh - Operational Administrator

Anita joined the PCA team in March 2024 as Operations Administrator. Before then Anita held Administrative roles within the sports, entertainment, charity and procurement industries. Anita is the first point of contact for PCA, helping running the office, dealing with daily enquiries and supporting the team, including membership, training and events.

KatieTWebsite

Katie Tabbitt - Sales Executive

Katie joined the PCA team in June 2024 as Sales Executive. Before then Katie held a Decorating Customer Advisor role at a multinational DIY and home improvement retailing company. Katie focuses on offering advice, answering queries, promoting our services, helping with our training programmes and training functions.

Ellie Miles - PCA

Ellie Miles - Administrator

Ellie joined the PCA team in August 2024 as our newest member.

Ellie plays a key role in supporting the marketing and events teams, assisting with daily inquiries, and providing valuable support to the entire PCA team.